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Warranty/Returns

Reel Rollers Return Policy

You may return your parts and/ or accessories purchase within 30 days of receipt for a refund of the purchase price, under the following guidelines:

You may return your reel mower purchase within 30 days of receipt for a refund of the purchase price, under the following guidelines:

Warranty

All of the items that are sold on www.ReelRollers.com come with a manufacturer’s warranty. For additional information on the manufacturer’s warranty for a specific product, contact the manufacturer directly or visit the links below by product line:

California Trimmer Mowers and Parts:  California Trimmer Warranty

Tru Cut Mowers and Parts:  Tru Cut Warranty

Products Manufactured by Reel Rollers (Front Rollers, Backlap Adapters, SideKick, and Grass Topper) are warranted for ninety (90) days against defects in materials or workmanship when put to ordinary and normal use. For the purposes of all the above warranties, “ordinary and normal consumer use” does not include misuse, accidents or damage due to inadequate maintenance. The 90-day Limited Warranty is applicable only to the original owner. During the warranty period, warranty parts will be shipped by standard method at no charge to the warranty holder. Expedited shipping of warranty parts is the responsibility of the warranty holder.

Cancellation Policy

The cancellation of an order must occur after the purchase has been made, and before the order has shipped. Customers are able to cancel their order prior to shipping, but may be subject to a 3% cancellation fee.